Blog: Wes’s thoughts, articles, and insights

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It’s all about managing expectations

By Wes Trochlil | September 28, 2022

It’s all about managing expectations I placed an order online on a Friday and the store I was ordering from told me my product would deliver the following Wednesday. I would have preferred to receive the product sooner, but Wednesday it is. On the next day, Saturday, FedEx sent me an email confirming the product …

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Experience is the best teacher

By Wes Trochlil | September 21, 2022

Experience is the best teacher Experience is the best teacher. Every one of us has experienced this (pun intended!) and we all know it’s true. And yet too often, when it comes to database training, we think we can place staff in front of a trainer, have the trainer show the class how to do something, …

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Don’t ask for what you don’t need!

By Wes Trochlil | September 14, 2022

Don’t ask for what you don’t need! Recently I received a bill from a doctor’s practice. The bill provided a website for paying online. So I went to the website and the first thing it asked me for is my account number. This is good because the bill they sent me has my account number on it. …

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It is never done – so celebrate!

By Wes Trochlil | September 7, 2022

It is never done – so celebrate! A client of mine recently had their official “go-live” with their new AMS. On the day after go-live, my client said “I still have a whole list of things to do. We’re not done at go-live, we’re just getting started!” And she’s absolutely right! There is really no …

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MDR (Minimum Data Required)

By Wes Trochlil | August 31, 2022

MDR (Minimum Data Required) I’ve written about minimum viable product (MVP) in software development in the past. MVP means getting the product out into the market with the least amount of features, in order to get customer feedback and to just get something out there. A related concept in data management is minimum data required (MDR)*. The purpose …

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Older Posts

Stop Nagging Me!

May 11, 2007

I recently renewed my directory listing in ASAE's Technology Solutions Guide. The renewal has a fee attached to it. I …

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Attending Protech's First Customer Conference

May 10, 2007

Protech held their first annual users group conference last week in DC. I thought it was a pretty good effort, …

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Mystery Shopping

May 9, 2007

At a session at TAUG (TMA Resources Annual Users Group meeting), Ron Moen asked a great question: "How many of …

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Avectra's new Wiki

May 9, 2007

So this is very cool: http://wiki.avectra.com Avectra has created a wiki for (as they put it) "the use of its …

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Dashboards

May 8, 2007

For years now I've been hearing from vendors about "dashboards." (I think the first time I heard the term was …

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Attending TAUG

May 7, 2007

I had the opportunity to attend TMA Resources Annual Users Group meeting (TAUG) last week in Albuquerque. They put on …

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Data Integrity Manager

May 2, 2007

I'm always urging my clients to develop staff positions that focus on maintenance of the database. And I don't mean …

Data Integrity Manager Read More »

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