Last week I had the opportunity to speak at the Protech 2010 Fusion Users Conference in Washington, DC. I also got to sit in on some other sessions and part of the opening session. One of the sessions I attended discussed many of the third-party information and products available for use with Protech’s CRM4M product. Because …
Observations from Protech Fusion Users Conference Read More »
UPDATE: Title of blog post fixed A new article has been posted to my website. Decreased online registrations. High levels of customer complaints. Increasing training expenses. All warning signs that led one of my clients to conclude that their registration process was crying out for simplification. Are your processes too complicated? It may be that …
Simplifying Your Processes Means Limiting Your Inputs – New Article Posted Read More »
A friend of mine at the Partnership for Public Service forwarded me a job listing for a new database manager position they are adding. A brief listing follows. For complete details, contact Christine Carroll, Vice President, Development, at CCarroll@ourpublicservice.org. Database Manager for the Partnership for Public Service Over the next six months, the Partnership will implement a new customer …
A recent notice for an AMS vendor’s annual users conference reminded me of how supremely important user conferences are. I’ve written about users conferences that I’ve attended (see here) and why users groups are so important (see here and here and here). I feel so strongly about the value of users conferences that I always …