But are you really willing to change? When any organization is making a change in data management systems, one of the most important considerations during implementation is what business processes need to be changed. Or put another way, when we change the software, are we also willing to change how we do the things we do? It is …

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Two Tips for Data Conversion I’ve written a lot about data conversion over the years (click here for a list) but when I’m asked by my clients for advice on their data conversion, two tips always rise to the top: Convert the absolute minimum amount of data possible. Look at all the data you have and …

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Who should “own” the database? One of the most common questions I get from my clients is “Who should have responsibility for the database?” That is typically followed by “Should it be the membership department, or IT, or somewhere else?” Back in the day, I would recommend that whoever was “closest” to the data should manage it. For …

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What makes you weird? When I work with clients on selecting a new association management system, one thing I’m digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don’t typically do? This is important for a couple of reasons: The weird stuff is usually pretty important …

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Why “AMS Consortiums” Don’t Work About once a year I will get a call from an association executive who has partnered with one or more “similar” associations in search of a new AMS. The group of associations believes they can find one AMS to serve all of the members of the group, and by pooling their resources they can get more …

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