Blog: Wes’s thoughts, articles, and insights

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The challenge the AMS providers see

By Wes Trochlil | April 7, 2021

The challenge the AMS providers see Over the years I’ve asked AMS providers what they see as the biggest challenges their customers face when it comes to successful data management. Two issues always rise to the top: Not knowing all of the features available in the system. I see this a lot with my clients. Very often …

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Be careful about “solutioning” too quickly

By Wes Trochlil | March 31, 2021

Be careful about “solutioning” too quickly One of the great things about software developers is that they tend to be “solutions-oriented.” By that, I mean that if you give them a particular data management challenge, they want to figure out some way the software can address that challenge. This is a good thing! But too …

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What’s our next action?

By Wes Trochlil | March 24, 2021

What’s our next action? As you can imagine, I spend a lot of time in meetings (I bet you do, too!). If the meeting has to do with a specific project (e.g., a system selection or implementation project), there are two rules I try to adhere to as much as humanly possible: Anything that can …

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Don’t automate for the sake of automation

By Wes Trochlil | March 17, 2021

Don’t automate for the sake of automation I’m the laziest person in the world. I LOVE it when I can make the computer do the work for me. For example, I have all kinds of macros set up on my computer to type words for me faster than I could type them myself. So I’m …

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Don’t forget about what got better

By Wes Trochlil | March 10, 2021

Don’t forget about what got better Negativity bias is the tendency to focus on only those things that aren’t working, rather than focusing on what has improved. I’ve observed that during a switch from one AMS to another, frequently staff will fall into this trap. The result can be as simple as spending too much time on …

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Older Posts

Next-to-Nothing Goals

January 27, 2021

Next-to-Nothing Goals I saw a Ted Talk by Christine Carter recently discussing the concept of “next-to-nothing” goals. The idea is …

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Just because you can…

January 20, 2021

Just because you can… In response to a recent Wednesday Wisdom on averages hiding the extremes, a past client of …

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Always ask “Why?”

January 13, 2021

Always ask “Why?” Little kids ask “Why?” all the time, because they are sponges for learning. They don’t know what …

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Averages hide the extremes

January 6, 2021

Averages hide the extremes I can’t remember where I first heard it, but “averages hide the extremes” can be a …

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Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full names. If you’re looking up …

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Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management software. There were lots of …

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Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” Sometimes it’s just best to …

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There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing so permanent as a temporary …

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Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new AMS, one recommendation I always …

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