Blog: Wes’s thoughts, articles, and insights

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Start with “Why” before you move to “How”

By Wes Trochlil | September 20, 2023

Start with “Why” before you move to “How” Something I’ve noticed over my years in consulting is that when there is a process problem the natural inclination is to ask “How can we make this process easier/better/faster?” But as often as not, the real question we should be asking first is “WHY are we doing this?” …

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The power of users groups!

By Wes Trochlil | September 13, 2023

The power of users groups! Last week I had the honor and pleasure of speaking at the NetForum Users Group Conference. I’ve always been a huge proponent of users groups (both internal and external) and sitting in the sessions prior to mine was a great reminder of their value. Here are just a few things I …

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Associations are complex businesses!

By Wes Trochlil | September 6, 2023

Associations are complex businesses! One of the reasons managing data at an association can be so challenging is because associations are very complex businesses. The simple fact is a typical association of almost any size is selling multiple product lines (e.g., membership, events registration, sponsorships, products, etc.) and very often these product lines have a broad range of variables …

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Snapshots are required

By Wes Trochlil | August 30, 2023

Snapshots are required Recently a couple of different clients have asked me why it’s necessary to take a snapshot of data (e.g., a member count) in order to track the history of data (e.g., comparing year over year membership counts). They ask: “Why can’t we just query the data from last year?” The answer? Because your …

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“It’s in the database…”

By Wes Trochlil | August 16, 2023

“It’s in the database…” I often joke with my clients that AMS nirvana looks like this: When someone asks “Where is the data about topic X?” the answer is always “It’s in the database.” Q: “Who were the award winners in 2019?” A: “It’s in the database.” Q: “Which meetings did this person attend in the past …

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Older Posts

The Rule of 100 and 1,000 revisited

July 12, 2023

The Rule of 100 and 1,000 revisited I’m finding that the “Rule of 100 and 1,000” comes up quite often …

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You gotta wanna

July 5, 2023

You gotta wanna Long ago I heard a training consultant say you can’t train people who don’t want to learn. …

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Be careful not to overbuy

June 14, 2023

Be careful not to overbuy I recently spoke with an association of ten staff that was struggling with their current AMS. …

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When is the best time to clean your data?

June 7, 2023

When is the best time to clean your data? One of the most common questions I get from my clients …

When is the best time to clean your data? Read More »

Do the benefits outweigh the risks?

May 31, 2023

Do the benefits outweigh the risks? As the economist Thomas Sowell points out, there are no solutions, only trade-offs. Every …

Do the benefits outweigh the risks? Read More »

Painting the Bridge

May 24, 2023

Painting the Bridge According to this article, the Golden Gate Bridge is painted continuously year-round. That is, rather than painting …

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Maintenance isn’t sexy

May 17, 2023

Maintenance isn’t sexy I remember reading once long ago that one of the reasons our country’s infrastructure (e.g., bridges, roads) …

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“Will I still have a job when this is done?”

May 10, 2023

“Will I still have a job when this is done? While working with a client on a new AMS implementation …

“Will I still have a job when this is done?” Read More »

Evolution, not revolution

May 3, 2023

Evolution, not revolution I don’t recall where I first heard it many decades ago, but the phrase “evolution, not revolution” …

Evolution, not revolution Read More »

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