[ai_chat_window]
My most recent posts
Older Posts
Beware the automated “How did we do?” trap!
Beware the automated “How did we do?” trap! One of the downsides of technology is that automation can be so […]
Hindsight is 20/20
Hindsight is 20/20 I’m currently working with a client that is moving from their legacy AMS to a new system. […]
Cheaper now; costlier later.
Cheaper now; costlier later. Most of my clients are very cost-conscious, understandably. After all, who among us has an unlimited […]
The unified shopping cart: Dreams vs. reality
The unified shopping cart: Dreams vs. reality One of the more common requests I hear from my clients is “We […]
Don’t forget to celebrate!
Don’t forget to celebrate! Truth be told, I’m not a big celebrator. (Maybe it’s because I grew up with eight […]
Three thoughts on duplicate records
Three thoughts on duplicate records Duplicate records are a reality in any database of any size, so as database managers, we always […]
Please don’t do this…
Please don’t do this… I’ve noticed a trend among online retailers that I want to warn associations away from. That […]
AI is perpetually patient
AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some tips about using AI. During […]
User adoption is (almost) all that matters…
User adoption is (almost) all that matters… I was speaking with an association recently about their needs for a new AMS. […]
