Month: June 2016

Happiness = Reality divided by Expectations

I recently heard the author James Altucher make this statement, and a subsequent google search attributes it to the author Jodi Picoult. Regardless of its origins, I think the formula is very accurate, and can be easily applied to how happy associations are with their database systems and the effectiveness of their data management. The key to the formula …

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The Five Elements of Healthy Vendor Relationship (plus a bonus!)

I recently moderated a keynote presentation at ACGI’s Knowledge Days in Baltimore. The session, entitled “How to Keep a Healthy Marriage with Your Technology Vendor,” covered the five elements that I believe constitute a good marriage, and will serve you well in relationships with your technology vendors. Those five elements are: You have the other party’s best …

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New Article Posted – It's time for your association to create a data records manager position

Several years ago, I suggested to a client of mine that they needed to add a new position to their staff, a position I called the data records manager. What I meant by this was someone responsible for making sure all the data within the organization was being managed appropriately. Interestingly, since that time, the …

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Take snapshots of your membership data for historical review

One of the more common requests I hear from my clients is that they’d like to be able to compare year-to-year membership data (e.g., current number of members vs. same time last year or same time three years ago). What they often find, however, is that pulling historical data from their primary transactional database can be …

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