Executive

How often are you meeting with your AMS vendor?

I’ve written before about how your relationship with your vendor is much like a marriage. Can you imagine if you only talked to your significant other when there is a problem? Yet that’s exactly how most associations treat their relationship with their AMS vendor. The vast majority of associations only talk to their vendor when

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"Too expensive" and "Doesn't provide enough value" are the same thing

I recently came across a one-question service from a service provider (I think it was some kind of online software…) that asked why I had discontinued my subscription to their service. Among the choices were “Too expensive” and “didn’t provide enough value.” I had to read it three times to make sure I was reading

"Too expensive" and "Doesn't provide enough value" are the same thing Read More »

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