Hindsight is 20/20
I'm currently working with a client that is moving from their legacy AMS to a new system. Their legacy system is a completely custom build that has been used for nearly 30 years. As a result, the system contains a very large amount of data and data fields that the association no longer uses.
My client has repeatedly said that she's "embarrassed by how much junk there is" in their system. But the reality is, any system that's been in place for 30 years is going to have all kinds of data and fields that are no longer needed. (See here for how data accretes over time.)
It's very easy, in hindsight, to ask "Why did we ever track that data?" Remember fax numbers? And before that there were telex numbers! And we used to actually track social security numbers! Why would we ever do that?
The reality is, we make decisions with the best information we have at the time.
Yes, you should periodically take time to clean up your system and data. But don't beat yourself up for decisions you made a decade ago measured against today's standards. Hindsight is always 20/20.
![]()
Wes's Wednesday Wisdom Archives
Improvement is never linear
Improvement is never linear One of the many lessons one learns over a lifetime is […]
Don’t forget to take a “before” picture!
Don’t forget to take a “before” picture! Whenever I start on a big home clean […]
Are you being penny wise and pound foolish?
Are you being penny wise and pound foolish? Two quick customer service stories to illustrate […]
AMS Products are getting better – and what that means for you
AMS Products are getting better – and what that means for you I’ve been working […]
Using AI beyond content generation
Using AI beyond content generation Recent surveys by ASAE and others suggest nearly 90% of associations […]
If you’re training, PLEASE do this…
If you’re training, PLEASE do this… If you’re doing any kind of software training, or […]
Don’t confuse motion with improvement
Don’t confuse motion with improvement I wrote recently how action can produce information. But an […]
Perfection is expensive (in fact, it’s not possible!)
Perfection is expensive (in fact, it’s not possible!) “Perfection is expensive. The last 5 percent […]
AI is a journey, not a destination
AI is a journey, not a destination Lately I’ve noticed a lot of associations talking […]
Action produces information
Action produces information “Action produces information. If you’re unsure of what to do, just do […]
