But are you really willing to change? When any organization is making a change in data management systems, one of the most important considerations during implementation is what business processes need to be changed. Or put another way, when we change the software, are we also willing to change how we do the things we do? It is …
Two Tips for Data Conversion I’ve written a lot about data conversion over the years (click here for a list) but when I’m asked by my clients for advice on their data conversion, two tips always rise to the top: Convert the absolute minimum amount of data possible. Look at all the data you have and …
Who should “own” the database? One of the most common questions I get from my clients is “Who should have responsibility for the database?” That is typically followed by “Should it be the membership department, or IT, or somewhere else?” Back in the day, I would recommend that whoever was “closest” to the data should manage it. For …
What makes you weird? When I work with clients on selecting a new association management system, one thing I’m digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don’t typically do? This is important for a couple of reasons: The weird stuff is usually pretty important …
Why “AMS Consortiums” Don’t Work About once a year I will get a call from an association executive who has partnered with one or more “similar” associations in search of a new AMS. The group of associations believes they can find one AMS to serve all of the members of the group, and by pooling their resources they can get more …
Your vendor will disappoint you I follow politics as a hobby. A past publisher from a political opinion magazine I read would tell his new writers: “Don’t fall in love with any politician; at some point, they will disappoint you.” I think the same advice can be given about your AMS vendor: “Don’t fall in …
Learn how to lose “Winning is great, sure, but if you are really going to do something in life, the secret is learning how to lose. Nobody goes undefeated all the time. If you can pick up after a crushing defeat, and go on to win again, you are going to be a champion someday.” …
Ownership is required When asked for the most common reason AMS implementations fail, I typically respond “lack of testing.” But implementation is only the first step in the process. Long-term success for the AMS requires ownership. What do I mean by ownership? I mean that someone (or a team) internally has actual responsibility for the long-term success …
It’s all relative… Over the course of my 22 years of consulting, I’ve consulted with well over 250 associations. And in that same time, I’ve probably spoken with an additional 1,000 or more. And one thing that still makes me chuckle is when someone says something along the lines of “We’re a small association” or “We have …
Eliminate to optimize So much of data management is habit (both good and bad) which is why I love James Clear’s Atomic Habits. Implementing better data management habits can help you improve the quality of your data. Here’s another quote from Clear that applies to data management: “More effort is wasted doing things that don’t matter than …