Two new articles on the site
I’ve added two new articles to my website: Improvement by Subtraction and Another Missive from the Trenches. To get these articles as soon as they are available, subscribe to my monthly newsletter here.
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A Data Integrity Report…for Reports!
I’ve written elsewhere about the value of data integrity reports. But one of the most common complaints I hear from my clients is that the actual list of reports within their AMS is so unwieldy, they wind up creating new reports (or queries) because they don’t really know what reports they have or what they do. …
Be Aware of Indirect Costs
When considering the costs of your current data management system(s), you need to consider both direct costs (how much you pay to actually use the software) and indirect costs (e.g., workarounds required, staff headaches, missed opportunities fro selling, etc.). In many cases, indirect costs far outweigh the direct costs of software, but are often unseen …
A New Year Means New Data Management Habits
The new year brings new resolutions. May I suggest that one of your New Year’s resolutions be the creation of one new data management habit within your organization? Here are some suggestions: Develop and use data integrity reports. Establish an internal users group that meets at least monthly. Conduct internal “data awareness” training sessions, so that all staff …
There is no stasis in data management
Here’s the thing. With data management your data is either getting better or getting worse. There is no stasis. So which is happening in your organization? (Photo by Nathan Dumlao)
Consultants bring perspective
Consultants bring perspective At a recent speaking engagement, I was asked what I think is the greatest value a consultant can bring to a project (in this case, choosing a new association management system). I think the greatest value a consultant with significant experience can bring you is perspective. For example, when I work with clients on …
Consultants Unmasked
Consultants Unmasked! Join us on Tuesday, November 14 • 10:45 – 11:45am This is your chance to ask ANYTHING to three successful AMS selection consultants. Whether you are curious about what makes successful implementation or what the causes of failure are, this session is sure to clear up any uncertainty that you might …
New Article Posted – What do associations think of their AMS?
You can find out here, in my latest article: What Associations Think of Their AMS Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet? Click here to sign up.
Be careful about requiring a home phone
I was completing an application online today for an organization I was joining. One of the required fields was “home phone.” Here’s the problem: I don’t have a home phone. I have a cell phone, I have an office phone, but I have no home phone. But the home phone field is required. So what to …
Users meetings now augmented with quarterly calls
I’ve always been a HUGE advocate of software users groups. When I was on staff at an association and a daily user of my AMS, it was incredibly valuable to have a community of like-minded users for me to easily access when I had a challenge. Many (but not all) of the AMS vendors now …
Users meetings now augmented with quarterly calls Read More »