Experience is the best teacher

Experience is the best teacher

Experience is the best teacher. Every one of us has experienced this (pun intended!) and we all know it's true.

And yet too often, when it comes to database training, we think we can place staff in front of a trainer, have the trainer show the class how to do something, and expect the staff to go off and do it.

The best teacher is experience, which means the staff has to experience the process they're being trained on. They need to have their hands on the computer keyboard and they need to be working right along with the trainer.

The same is true after go-live of a new system. The only way staff really learns to use the system is to use the system. And after working with the system, having regular meetings with internal users to discuss how the system is or isn't working and what changes should be made to improve effectiveness.

The best way to learn is to experience what you're learning.

Wes's Wednesday Wisdom Archives

It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

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Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

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Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

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Be flexible, especially for unusual requests

October 26, 2022

Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) …

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“Her eyes were bigger than her stomach.”

October 19, 2022

“Her eyes were bigger than her stomach.” When I was a child, my siblings used …

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Once you buy crap…

October 12, 2022

Once you buy crap… “When you buy something cheap and bad, the best you’re going …

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It could always be worse

October 5, 2022

It could always be worse Because most of us don’t have the benefit (like I …

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It’s all about managing expectations

September 28, 2022

It’s all about managing expectations I placed an order online on a Friday and the …

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Don’t ask for what you don’t need!

September 14, 2022

Don’t ask for what you don’t need! Recently I received a bill from a doctor’s …

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It is never done – so celebrate!

September 7, 2022

It is never done – so celebrate! A client of mine recently had their official …

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