No System is Perfect

No System is Perfect

While it may sound trite, it bears repeating that no data management system is perfect. I have yet to meet an association executive who thinks their system works perfectly.

And yet, very often we'll spend hours trying to find "perfect" software or trying to design the "perfect" data management process. The reality is, if you're hitting 80%, you're probably doing really well. (Click here to read more on that.)

For example, almost invariably when I work with a new client, one challenge they'll have is the creation of duplicate records by their members and customers. As it is typically put, "Our members will come online to do something, they can't remember their username or login, and so they create a new record. And then we have to de-dupe it."

The reality is, challenges like this will NEVER go away. Members and customers will find a way to create duplicate records, no matter how many "forgot your name/forgot your password" options you offer. Because they're humans!

Maybe we can improve this, maybe we can't. But we'll never reach the point where it's perfect, so don't set that expectation, or you'll always be disappointed.

Wes's Wednesday Wisdom Archives

It’s all relative…

July 21, 2021

It’s all relative… Over the course of my 22 years of consulting, I’ve consulted with …

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Eliminate to optimize

July 14, 2021

Eliminate to optimize So much of data management is habit (both good and bad) which is …

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For data governance, ask “Why?”

July 7, 2021

For data governance, ask “Why?” Recently I’ve had the opportunity to work on several data …

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More on Meetings

June 30, 2021

More on Meetings I’ve written before about the importance of making sure your meetings are …

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Action produces momentum

June 23, 2021

Action produces momentum Another great quote from James Clear: “Motivation often comes after starting, not …

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My #1 Best Practice…

June 16, 2021

My #1 Best Practice… A client recently asked me: “If you had to pick a single …

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Encourage engagement with prizes!

June 9, 2021

Encourage engagement with prizes! One of the biggest challenges any organization faces when implementing a new …

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Inertia

June 2, 2021

Inertia One definition of inertia is “to remain unchanged.” My sense is that many association processes, projects, or …

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When’s the “least bad” time?

May 26, 2021

When’s the “least bad” time? When working with clients on a new project, especially a …

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A poor launch can set the stage for YEARS

May 19, 2021

A poor launch can set the stage for YEARS It is not uncommon for me …

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