No System is Perfect

No System is Perfect

While it may sound trite, it bears repeating that no data management system is perfect. I have yet to meet an association executive who thinks their system works perfectly.

And yet, very often we'll spend hours trying to find "perfect" software or trying to design the "perfect" data management process. The reality is, if you're hitting 80%, you're probably doing really well. (Click here to read more on that.)

For example, almost invariably when I work with a new client, one challenge they'll have is the creation of duplicate records by their members and customers. As it is typically put, "Our members will come online to do something, they can't remember their username or login, and so they create a new record. And then we have to de-dupe it."

The reality is, challenges like this will NEVER go away. Members and customers will find a way to create duplicate records, no matter how many "forgot your name/forgot your password" options you offer. Because they're humans!

Maybe we can improve this, maybe we can't. But we'll never reach the point where it's perfect, so don't set that expectation, or you'll always be disappointed.

Wes's Wednesday Wisdom Archives

Documentation and the Great Resignation

January 19, 2022

Documentation and the Great Resignation Unless you’ve been living under the proverbial rock, you’ve heard …

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Data Management Strategy

January 12, 2022

Data Management Strategy Do you know what your data management strategy is? If you have …

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It’s always about trust

January 5, 2022

It’s always about trust When I work with clients on almost any data management project, …

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You can’t outsource buy-in

December 16, 2021

You can’t outsource buy-in One factor consistent with all of my most successful projects is …

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Use it or lose it!

December 8, 2021

Use it or lose it! I’m referring here to the data you collect. If you …

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“If I could only do one thing…”

December 1, 2021

“If I could only do one thing…” Managing data throughout your organization can be overwhelming. Do …

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Gratitude

November 24, 2021

Gratitude As Thanksgiving in the US approaches, I’m reminded of the importance of gratitude, in …

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“It’s more than I have, but less than I want.”

November 17, 2021

“It’s more than I have, but less than I want.” “It’s more than I have, …

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Don’t forget Parkinson’s Law

November 10, 2021

Don’t forget Parkinson’s Law “Work expands so as to fill the time available for its …

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Just Respond

November 3, 2021

Just Respond Growing up my father used to tell my many siblings and me that …

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