Hindsight is 20/20
I'm currently working with a client that is moving from their legacy AMS to a new system. Their legacy system is a completely custom build that has been used for nearly 30 years. As a result, the system contains a very large amount of data and data fields that the association no longer uses.
My client has repeatedly said that she's "embarrassed by how much junk there is" in their system. But the reality is, any system that's been in place for 30 years is going to have all kinds of data and fields that are no longer needed. (See here for how data accretes over time.)
It's very easy, in hindsight, to ask "Why did we ever track that data?" Remember fax numbers? And before that there were telex numbers! And we used to actually track social security numbers! Why would we ever do that?
The reality is, we make decisions with the best information we have at the time.
Yes, you should periodically take time to clean up your system and data. But don't beat yourself up for decisions you made a decade ago measured against today's standards. Hindsight is always 20/20.
![]()
Wes's Wednesday Wisdom Archives
Three thoughts on duplicate records
Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]
Please don’t do this…
Please don’t do this… I’ve noticed a trend among online retailers that I want to […]
AI is perpetually patient
AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]
User adoption is (almost) all that matters…
User adoption is (almost) all that matters… I was speaking with an association recently about their […]
When “overcommunicating” becomes overwhelming
When “overcommunicating” becomes overwhelming There is a common belief in project management and general business management that overcommunicating […]
Communicating when there is a major technology change
Communicating when there is a major technology change For those of you who are ASAE […]
Everything works, until it doesn’t.
Everything works, until it doesn’t. “If something cannot go on forever, it will stop.” – […]
Some things are unknowable
Some things are unknowable One of the most challenging aspects of moving to a new […]
Do we have access to that data?
Do we have access to that data? When I work with my clients on a […]
The three “buckets” of contact data
The three “buckets” of contact data Broadly speaking, when collecting data on contacts (individuals or organizations), […]
