Where is that data? This is what data management nirvana looks like: When the question starts with “Where is the data that tells us… …how many members we have? …who is on that committee? …what are the attendance numbers for our upcoming event? …what Wes’s email address is? The answer is always the same: “It’s in the database.” Not …
Be deliberate, but act quickly Be deliberate, but act quickly. These are my words of advice when it comes to selecting and implementing a new AMS. Be deliberate…make sure you’re putting in the time to figure out what you need from an AMS and which vendors are the best possible fit. And during implementation, make …
Why associations don’t like the “S” word A couple of weeks ago I asked my readers why associations seem to fear the word “sales.” I received dozens of responses here and on LinkedIn (thanks to everyone who responded!). The reasons I heard seemed to fall into the following three categories: Associations are non-profits, and “sales” suggests profit. As …
The “S” stands for “Standard” In a conversation with a past client, we were discussing the importance of standard operating procedures (SOPs) when managing data. I refer to this, generically, as documentation. Your processes need to be written down so that staff knows how to manage the data. My client pointed out that one of …