October 2015

"Think like a lazy person but don't act like a lazy person."

  My brother runs a business cleaning business in Minneapolis. We were discussing a business process issue (unrelated to cleaning OR databases) and how one should find a solution to a problem. He told me, “I always tell my cleaners, ‘Think like a lazy person but don’t act like a lazy person.’”  In other words, find the simplest way …

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New Article Posted – Using an AMS to Provide Member Value – A Case Study

A small association (15 staff) serves an international membership of businesses working on electric motors. One of the services this association provides is technical engineering support. If a member has a specific question about how to repair a certain type of motor, they can call on one of the association’s five full-time engineers for an …

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A Can't-Miss event for senior-level execs in professional development

In less than a month, I’ll be serving as one of the select faculty at the Leading Learning Symposium, presented by Tagoras Consulting, October 27-28, 2015, in Baltimore. Click here to read all the details. The symposium is a unique two-day event designed specifically for leaders in the business of lifelong learning, continuing education, and …

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