IT

Before choosing a new AMS vendor, ask yourself THIS question…

Before you sign up with a new AMS vendor, ask yourself this question: “Can I spend the next 7-10 years working with this company?” Because if the answer is “no” or “I’m not sure” you might want to think again. Buying an AMS is like entering a marriage. This isn’t a one-off purchase where you […]

Before choosing a new AMS vendor, ask yourself THIS question… Read More »

The inherent conflict between staff needs and customer needs

One of the greatest benefits of the internet revolution is that data management has been moved from staff to customer. For example, back when I started my first membership director position (20 years ago now), nothing was being processed via the association’s website. This meant that ALL membership joins and renewals had to be processed by

The inherent conflict between staff needs and customer needs Read More »

Take the SCIPP Association Information Security Assessment

  SCIPP International is a nonprofit organization interested in finding out – and sharing back – the extent of the association community’s security prevention and response planning. They have put together a very short survey to benchmark associations’ security readiness. You can begin the assessment by clicking here.

Take the SCIPP Association Information Security Assessment Read More »

Plan on (and budget for) training before AND after go-live

Over the past six months I’ve helped several associations go-live with their new association management systems. One thing that has struck me with each of these implementations is the importance of training not just before go-live, but after go-live as well. The need for training before go-live is obvious. But why would you need training

Plan on (and budget for) training before AND after go-live Read More »

Scroll to Top