September 2008

From CIO to CPO

At the recent ASAE Technology Section Council meeting, Heidi Byerly of the Society for Human Resource Management (SHRM) made the following comment (and I paraphrase): “The future of the CIO (chief information officer) is to become the chief process officer (CPO).” I think that’s brilliant. It is time for the chief information position to move

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Staff News

I have a client who sends an every other week email newsletter, nicely formatted and designed, simply called “Staff News.” And surprise, surprise, it’s news about what’s going on with the staff at the association. The format of the newsletter includes events, reminders, announcements, “out and about,” and birthdays. The entire newsletter takes about two

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