AMS Vendor Users Conference

Data governance is not a technology issue…

In a session at the recent Abila Users and Developers Conference (AUDC), a speaker from the American Hospital Association (AHA) was discussing their work on a data governance plan for the association. The speaker said the following: “Data governance is not a technology issue, it’s people and communications.” Truer words were never spoken. While technology […]

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Focus on User Experience Demonstrates Maturity of Industry

I had the opportunity to attend the Abila Users and Developers Conference (AUDC) last week in Austin. During the roadmap session on future enhancements to their netFORUM product, Abila outlined that they would be enhancing the user interface for staff, as well as focusing on a better user experience for customers. This is all good news.

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Attending the first MemberSuite Customer "Meetup"

Last week I had the opportunity to attend MemberSuite’s Meetup 2015, their first user group meeting. MemberSuite had nearly 50 association executives in attendance, a very respectable turnout for their first user group meeting. Andrew Ryan, MemberSuite’s president, highlighted the growth of the company and some plans for the next year. In terms of company

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Most important news from Personifest so far

Last night kicked off Personify’s rebranded annual users conference Personifest. Eric Thurston, Personify’s CEO, discussed several issues related to the ownership transition at Personify over the past year. But the most important announcement from my perspective was that Personify has begun a partnership program where companies outside of Personify can be “certified” as implementation partners.

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Thoughts on Protech User Conference

I had the opportunity to attend Protech’s Annual Users Conference in September, and one of the overriding themes from Brian Bruffey’s (Protech’s CEO) keynote speech was transparency. As Brian explained it, Protech is focusing on creating greater transparency for their customers into how Protech works as a company, and how its product will be improved

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Thoughts on the ASI Partners Conference

I had the opportunity recently to attend ASI’s iNNOVATION Conference in Florida. This conference is for ASI’s partners and re-sellers. (Though I’m neither a partner nor re-seller, a handful of industry consultants were invited to the conference.) The focus of the conference was on ASI’s flagship product, iMIS 20. ASI is positioning iMIS 20 as

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