One of the most important things you can do when training new users in a database is to provide context. That is, prior to actually training someone on how to do something, take just a minute or two to explain WHAT you’re going to be doing, and WHY we’re using the database to do this. …
I was sitting in a meeting recently for an organization I do volunteer work with. The organization was explaining that they are tracking “face-to-face” engagement by tracking in-person meeting registrations. When I asked if they were also tracking face-tof-ace meetings like the one I was sitting in, there was an uncomfortable pause and then a …
This is the fifth in my 2012 series of podcast interviews that I’ve been conducting with CEOs from providers of association management software. Today’s interview is with Bill Stover, President and CEO of YourMembership.com. In this interview we discuss yourmembership.com’s AMS offering and the convergence of database, website, and social media tools.
My colleague Jen Johnson at the National Council of Teachers of Mathematics is seeking to fill a senior manager position, overseeing customer service and order processing. The position requires someone who knows Aptify and has the ability to create views, queries, and reports (and is also someone who is the go-between from IT to all the end users). …
This is the fourth in my 2012 series of podcast interviews that I’ve been conducting with CEOs from providers of association management software. Today’s interview is with Charlie Vinal, President and CEO of Euclid Technology. In this interview we discuss Euclid’s AMS offering and how associations are spending on technology. [podcast_episode episode=”5442″ content=”player”]
This is the third in my 2012 series of podcast interviews that I’ve been conducting with CEOs from providers of association management software. Today’s interview is with Dmitry Buterin, Chief Apricot of Wild Apricot. In this interview we discuss Wild Apricot’s free and low-cost AMS offerings. [podcast_episode episode=”5446″ content=”player”]
This is the second in my 2012 series of podcast interviews that I’ve been conducting with CEOs from providers of association management software. Today’s interview is with Brian Choate, President and CEO of Timberlake Membership Software. In this interview we discuss Timberlake’s latest focus on technology and how smaller associations can better use their AMS software.