June 2013

New Article Posted – Your Database: Three Choices

I’ve posted a new article on my website. One of my primary consulting services is helping associations select new association management software systems. I get calls and emails all the time from association executives who are frustrated with the system they have in place. They are looking for guidance in choosing a system that’s right for […]

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How EVERY vendor should treat their customers; and every association should treat their members

I recount below a conversation I had recently with Mark Sedegly, CEO of MemberClicks: Wes: “Mark, do you offer any kind of ‘optimization services’ for your clients, to help them get better use from your AMS?” Mark: “Yes, we do, and it’s free.” Wes: “Free? Why would you offer it for free?” Mark: “Because it’s

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"Live" from ASAE's Membership, Marketing, and Communications Conference

TMA Resources recorded several short video interviews at last week’s ASAE Membership, Marketing, and Communications Conference in Washington, DC. I’ve posted my interview on my website. Click here to see it and several other video interviews from me. Also be sure to check out all of the other great interviews at TMA Resources website.

"Live" from ASAE's Membership, Marketing, and Communications Conference Read More »

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