I’ve written in the past about cognitive biases and how they can affect our judgment. One that I didn’t mention in that article is the recency effect, which I find can have an adverse effect on data management, or more importantly, how we don’t use data as well as we should. The recency effect essentially says if you have, …
This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, a staff meeting, or a speech to a large group, you need to know your audience. Never assume that who you’re speaking with is “just like everyone else.” This means you should know something about them, and you should know …
The results of my latest two-question survey are now available online. Click here to read.
Lewin’s equation says “behavior is a function of the person in their environment.” (He was a psychologist and this was first published in 1936). The idea is simple; environment affects behavior. One example of where this principle is applied is in grocery stores. The products the store wants to promote most (i.e., the products they …
"Behavior is a function of the person in their environment." Read More »
Here’s the thing. With data management your data is either getting better or getting worse. There is no stasis. So which is happening in your organization? (Photo by Nathan Dumlao)
Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how much of a desired signal is being received, versus how much background noise is coming through. The same thing applies to your database. The signal is your good data; the noise is your bad data. I’ve argued for years that the …
These were the words of one of my clients as we wrapped up the first stage of their process for selecting a new AMS and CMS. She was expressing succinctly what many of us feel when we embark on a big, new, and somewhat unknown project. Hope for what we might dramatically improve, and panic …