According to this poster, which hangs in my childrens’ school (and I’ve seen it in other schools, too), success is measured by effort. But nothing could be further from the truth. Success is measured by clearly measurable objectives. How does one measure “effort”? Imagine telling your members that the recent annual meeting, which saw a …
I’ve posted a new article on my website. There is a classic management aphorism that no strategy ever failed on design; it’s the implementation that counts. The same is very true for selecting a new association management system. No database ever failed on selection; if it fails, it usually fails because of poor implementation. During the …
New Article Posted – No AMS Ever Failed on Selection Read More »
Here’s a good article in ASAE’s recent Associations Now Technology Guide supplement, including some good advice from yours truly.
A database manager recently asked me how to get her staff to enter more data into the database when collecting leads. She was concerned that staff is only entering the “bare minimum” of information (e.g., name and email address) and not putting in other information like mailing address, phone, etc. My response is simply this: …