Are your customers' passwords hidden from staff view? They should be!
Are the passwords for your members and customers in your database hidden from staff view (e.g., hashed out or showing a blank field)? Or can you staff see the password that your member has set up for him or herself? Customer passwords should be hidden from staff for one simple reason: As humans, most of keep only …
Are your customers' passwords hidden from staff view? They should be! Read More »