December 2015

New Article Posted – Using Interactional Data to Increase Engagement and Revenue

Leave a Comment / New article / By Wes Trochlil

Association management systems (AMS) as a specific software product have existed for more than 30 years. Not surprisingly, the original AMS packages were designed to serve as transactional systems, focused on managing the money related to membership dues, event registrations, and product sales. As associations added more revenue streams, AMS products added more functionality to …

New Article Posted – Using Interactional Data to Increase Engagement and Revenue Read More »

Mistakes will be made

Leave a Comment / Executive, Random Thoughts / By Wes Trochlil

One of my favorite comic strips was “Life in Hell” and one of my favorite strips from that series was this one: Image © Matt Groening When I work with clients on a system implementation, I often start with the following caveat: “Understand that we will make decisions with the best information we have available …

Mistakes will be made Read More »

Not just training, but RE-training…

Leave a Comment / Data Management, Executive / By Wes Trochlil

I talk to associations every week about the challenges they are facing with their data management systems. One of the most common issues raised is training, or more precisely, lack of training. Regardless of the situation, in most cases associations understand that one of the reasons they are struggling with their data is because staff …

Not just training, but RE-training… Read More »

The rise of the data manager

Leave a Comment / Data Management, Executive / By Wes Trochlil

In my recently released benchmarking survey of association data management, I asked the following question: “Do you have a specific position dedicated to data management within your organization?” Forty percent of the associations responding said “yes.” (You can get a copy of the entire report here.) This is very good news. Anecdotally, I would guess that …

The rise of the data manager Read More »

Small, medium, large? Depends who you ask.

Leave a Comment / Executive, Rants and Kudos / By Wes Trochlil

I recently read on an association forum the following phrase: “We have a mid-sized meeting with around 7,000 attendees…” What caught my attention was the characterization “mid-sized.” For many of my clients (in fact, for MOST of them), a 7,000 attendee meeting would be HUGE. Not “mid-sized” but monstrous. Having worked with several hundred associations over the …

Small, medium, large? Depends who you ask. Read More »

The rising importance of Learning Management Systems

Leave a Comment / AMS Vendors, Association Management Systems / By Wes Trochlil

I work with associations of all sizes, ranging from zero staff (all-volunteer run) to over 700 staff. One thing I’ve noticed over the past couple of years is that, regardless of association size, more and more associations are seeing an increasing demand from their members for online learning. As a result, more of my clients …

The rising importance of Learning Management Systems Read More »

Start typing and press enter to search