My most recent posts
Older Posts
Tell them why you want the data
Tell them why you want the data Because data is so easy to collect these days, there’s a tendency to …
Don’t get hung up on something minor
Don’t get hung up on something minor I’m a problem solver. I love to solve problems. Which is great until …
Be flexible, especially for unusual requests
Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) products is that the products …
“Her eyes were bigger than her stomach.”
“Her eyes were bigger than her stomach.” When I was a child, my siblings used to joke about how one …
Once you buy crap…
Once you buy crap… “When you buy something cheap and bad, the best you’re going to feel about it is …
It could always be worse
It could always be worse Because most of us don’t have the benefit (like I do) of seeing how other associations …
It’s all about managing expectations
It’s all about managing expectations I placed an order online on a Friday and the store I was ordering from …
Experience is the best teacher
Experience is the best teacher Experience is the best teacher. Every one of us has experienced this (pun intended!) and …
Don’t ask for what you don’t need!
Don’t ask for what you don’t need! Recently I received a bill from a doctor’s practice. The bill provided a …