Blog: Wes’s thoughts, articles, and insights

My most recent posts

Budget for feature discovery and adoption

By Wes Trochlil | November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new AMS, one recommendation I always make to my clients is to budget for things staff will discover they want to do once they’ve learned how to use the new system. In a nutshell, once staff has started using the new …

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Seek Forgiveness, not Permission

By Wes Trochlil | November 16, 2020

“If one asked permission there was a 50% chance it would be refused. If one just got on with it, 19 times out of 20 nothing was said.” – Chemical engineer Trevor Kletz, a pioneer in his field, on how he accomplished so much. (Credit: James Clear) When discussing projects with my clients, I often recommend …

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Customize staff pages for better user adoption

By Wes Trochlil | November 11, 2020

Customize staff pages for better user adoption The single most important element to data management success, bar none, is user adoption of your technology. The very best technology, unused, is, well, useless! There are many aspects to user adoption, but one of the most important is the actual screens or pages that staff users see …

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Don’t ask questions for which you already know the answer

By Wes Trochlil | November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an online form to submit a proposal for speaking at a conference. I had to log in to the system for it to recognize me (which it did). One of the first questions it asked me was “Have you ever spoken …

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All decisions involve risk

By Wes Trochlil | October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product or service, every decision you make involves risk. There are two factors to risk: likelihood (probability of something bad happening) and seriousness. To illustrate: the likelihood of a plane crash is exceedingly small, but clearly, its seriousness is very high. On …

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Older Posts

“Your current habits are perfectly designed to deliver your current results.”

March 25, 2020

“Your current habits are perfectly designed to deliver your current results.” “Your current habits are perfectly designed to deliver your …

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There is value in just going through the exercise

March 18, 2020

There is value in just going through the exercise I was working with a client recently on helping them adopt …

There is value in just going through the exercise Read More »

Daylight savings and business rules

March 11, 2020

Daylight savings and business rules This past Sunday, most of the US observed Daylight Savings Time and moved our clocks …

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It’s always about priorities

March 4, 2020

It’s always about priorities No matter the size or type of technology project, you will always be faced with choosing …

It’s always about priorities Read More »

Only one can be best

February 26, 2020

Only one can be best One of my (many) pet peeves with software vendor marketing is when an AMS company …

Only one can be best Read More »

Seek to simplify

February 19, 2020

Seek to simplify When I work with my clients on system selection or implementation, one of the things I love …

Seek to simplify Read More »

New Article Posted

February 17, 2020

Over the course of my 20 years of consulting to associations, I’ve run into several situations where the association is …

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Some problems are not problems

February 12, 2020

Some problems are not problems “A problem with no solution is not a problem, it’s a fact of life.” This …

Some problems are not problems Read More »

UI Matters!

January 29, 2020

UI Matters! Almost since I began consulting over 20 years, I’ve noted how important the user interface (UI) of a …

UI Matters! Read More »

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