A new article has been posted to my website. When issues are raised during a project, there are three challenges faced by the project managers: capturing the issues, acting on the issues, and reporting back to staff about the issues. That last point is critical; one of the most frequent complaints I hear from staff …
Three Reasons Why You Need a Formal Tracking System – New Article Posted Read More »
Would you fly in an airplane that had never been tested? Of course not. Yet every day, associations are using their production/live databases for testing new processes, which is just like testing a new airplane with a full load of passengers. As I write in my book Put Your Data to Work: 52 Tips and …
It's like testing a new plane with passengers on board… Read More »
In the past I’ve written about how much I hate taking surveys. (Read that here.) One of the reasons I hate taking surveys is that most survey takers never tell you what will change (or has changed) as a result of the feedback provided. So I was delighted to read an email missive from ASAE, …