I’m often asked what the major success factors are for an AMS (or any system) implementation. There are many, of course, but based on my 18 years of consulting, the primary success factor is how much effort the association puts into the project. I’ve worked on over 200 AMS implementations, and I can say unequivocally …
When I work with my clients on any issues related to data management, whether it’s selecting a new AMS, or just making the current system more effective for the association, one of the most common complaints I hear is something along the lines of: “Our querying/reporting is all messed up” or “Our queries/reports are wrong” …
Last week I wrote about an association with 60 staff but only six users. Today I want to talk about the flip side of that: those staff who are not necessarily users of the system, but consumers of the data. A great example of this is advocacy/government relations. In my experience, while the advocacy/GR department …
Users are important, but don't forget about your data consumers Read More »
Consultants Unmasked! Join us on Tuesday, November 14 • 10:45 – 11:45am This is your chance to ask ANYTHING to three successful AMS selection consultants. Whether you are curious about what makes successful implementation or what the causes of failure are, this session is sure to clear up any uncertainty that you might …
The European Union’s new General Data Protection Regulation (GDPR) goes into effect in May 2018. In a nutshell, GDPR creates all kinds of new regulations for how any organization manages data on individuals residing in the EU. Here is a great outline of GDPR from ASAE. (For ASAE members only; requires a login.) The law goes into …
I was working with an association recently, helping them select a new association management system. The association has 60 FTEs, working on a wide variety of issues including regulatory and government affairs. As we worked through the process of identifying their functional needs, it became apparent that although they have a relatively large staff, the number …