Month: June 2008

BI Case Study: National Association of College and University Business Officers

This is the second of four case studies on how associations are using business intelligence, about which I presented at a recent ASAE conference. There are a lot of details to these case studies, but since this is a blog, I’m going to keep this at a high level. When Steve Doran arrived at NACUBO, …

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More vendors allowing changes to online help

As I noted here, I was pleased to see an AMS vendor provide client access to their online help system. In a nutshell, the online help that is available from the vendor can be modified by the client to include client-specific business rules. This is a great concept and one that is long overdue. I’m …

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Using Business Intelligence: Transactional vs. Transformational

I was sitting in a consulting workshop a few weeks ago being led by Alan Weiss. Alan was making the point that the most valuable consulting is the kind that focuses on transformational behavior, rather than transactional behavior. That is, there is more value in helping an organization move to a higher level of performance …

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New Article Posted

I’ve posted a new article on my website, entitled “Business Intelligence: What it Means for Membership and Marketing.” Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet? Sign up here.

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