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Even the BIG Guys Get It Wrong
I’ve ranted in the past about getting your mass emails right. Well it seems that even the big guys have […]
Managing Multiple Systems
On Wednesday of this week I spoke at ASAE's Marketing & Membership Conference. Another sold-out show for the MMC, which […]
Online Registration
On Nick Senzee's blog, he writes about his experience with ASAE's Annual Meeting registration process. Nick raises some good points […]
Tell Me What To Do!
You may recall an episode of Seinfeld where Jerry is having his kitchen re-done. Whenever Jerry asks his carpenter what […]
Don't Forget: ASAE's Marketing & Membership Conference
I'll be speaking at ASAE's Marketing & Membership Conference in Baltimore next Wednesday, June 20. General information on the conference […]
Issue Tracking
As I mention in this post, having an issue tracker is a key tool for managing all the different issues […]
Wilfing? "Now where was I…?"
Came across this article in PC Magazine discussing "wilfing," a term coined by the British marketing research firm YouGov, short […]
Is Your Customer Service Really That Good?
A recent survey by Accenture found that the level of customer service that companies think they are providing their customers […]
To Aptify's Credit…
I received a call from them today regarding this post. They assured me that all of their emails are quality-checked […]
