Blog: Wes’s thoughts, articles, and insights

My most recent posts

Once it’s lost, trust can be difficult to regain

By Wes Trochlil | May 15, 2024

Once it’s lost, trust can be difficult to regain I recall hearing once long ago that trust is like a bank account with one distinct difference. If you think of telling the truth as one unit of savings, a lie counts as four units of spending. Put another way, every time you “lie” you have to […]

Share your successes!

By Wes Trochlil | May 8, 2024

Share your successes! I was speaking at an association meeting recently and one of the points I raised was that associations should practice what I call database PR or database public relations. In a nutshell, database PR is about proactively and regularly telling our users all the good work that is occurring in the database. (Here’s more on database PR.) We need […]

What are YOUR data integrity reports?

By Wes Trochlil | May 1, 2024

What are YOUR data integrity reports? Sitting in an AMS demo with a client recently, I was pleasantly surprised to see the AMS vendor had a short list of reports they called “Data cleaning” reports. These reports included a check for potential duplicate records, checking for erroneous emails, and checking for other missing data (e.g., […]

You might have to do SOME of the work yourself!

By Wes Trochlil | April 24, 2024

You might have to do SOME of the work yourself! Many, many years ago I met with an executive director of a small association to discuss their needs for a new association management system. In the course of the conversation we determined that one thing she’d like to be able to do is capture key points […]

Don’t manage to the exception!

By Wes Trochlil | April 17, 2024

Don’t manage to the exception! One of the universal truths about data management is, wherever possible, avoid managing to the exception. What I mean by this is to avoid developing any process that is designed to catch some arcane or unusual circumstance. Instead, the process should capture what happens the vast majority of the time, and […]

Older Posts

The Importance of an Internal Project Manager

June 5, 2007

I was meeting with a potential client recently, discussing their need for a new association management system. During the conversation […]

Fix a Few Things at a Time

June 4, 2007

Consulting guru Alan Weiss frequently admonishes: "Move a few things a mile rather than a hundred things an inch." Simply […]

Baseline Reports

June 1, 2007

While attending a users group meeting yesterday, I asked how many people in the room were using the baseline reports […]

The Missed Value of a New AMS System

May 31, 2007

When implementing a new AMS (association management system), we typically see all value of the functionality it brings: Things like […]

Your Vote Counts! ASAE Releases Data Standards Draft

May 30, 2007

The ASAE Data Standards Task Force announced the release of a draft standard for expressing constituent records in XML. This […]

Documenting Your Processes

May 29, 2007

I spoke at a users group meeting a few weeks ago, and asked if anyone in the audience had a […]

Do Your Business Rules HINDER Success?

May 28, 2007

I was reading this article about the introduction of IBM's Thinkpad laptop and was struck by these two thoughts: At […]

JL Systems' Users Group Meeting

May 25, 2007

I spent the day at the Users Group meeting for JL Systems last week. JL is introducing a new product, […]

Weeding the Garden and Data Management

May 23, 2007

I was weeding my garden the other day, which is an activity I engage in exactly once per year. As […]

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