Blog: Wes’s thoughts, articles, and insights

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It’s time to stop excusing association professionals

By Wes Trochlil | November 15, 2023

It’s time to stop excusing association professionals I worked in associations for nearly 10 years, and have worked with associations for over 25 years now. And over that time, I’ve heard some variation of the following thought (I’ve even expressed it myself): “You can’t expect the membership director to learn how to use the AMS; she’s not …

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More demos is not better

By Wes Trochlil | November 8, 2023

More demos is not better When I work with clients on selecting a new system, I try very hard to limit to three the number of systems that make it to the demo stage. (We’ll typically consider five or six systems prior to demos, but here I’m talking about demos specifically.) My clients will sometimes …

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The database owner should be “passionate”

By Wes Trochlil | November 1, 2023

The database owner should be “passionate” I’m frequently asked by my clients: “Who should we put in charge of the database?” And my first answer is “The person who is most passionate about the accuracy of the data.” I’ve written before about how there is no stasis in data management and that associations must be proactive when it …

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Discipline is required

By Wes Trochlil | October 25, 2023

Discipline is required Last week I discussed the importance of taking action. To manage data effectively, it takes more than just wanting to do something; you have to take action on your ideas. A corollary to that is that good data management also requires discipline. Put another way, once the idea is put into action, …

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Action is required

By Wes Trochlil | October 18, 2023

Action is required Over my many years of consulting, one thing I’ve noticed about many associations is their desire to do something without the commitment to do it. I call this the “wishlist effect.” Allow me to illustrate. It’s not uncommon for a client of mine to say something like the following: “We want to track …

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Older Posts

Stop Nagging Me!

May 11, 2007

I recently renewed my directory listing in ASAE's Technology Solutions Guide. The renewal has a fee attached to it. I …

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Attending Protech's First Customer Conference

May 10, 2007

Protech held their first annual users group conference last week in DC. I thought it was a pretty good effort, …

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Mystery Shopping

May 9, 2007

At a session at TAUG (TMA Resources Annual Users Group meeting), Ron Moen asked a great question: "How many of …

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Avectra's new Wiki

May 9, 2007

So this is very cool: Avectra has created a wiki for (as they put it) "the use of its …

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May 8, 2007

For years now I've been hearing from vendors about "dashboards." (I think the first time I heard the term was …

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Attending TAUG

May 7, 2007

I had the opportunity to attend TMA Resources Annual Users Group meeting (TAUG) last week in Albuquerque. They put on …

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Data Integrity Manager

May 2, 2007

I'm always urging my clients to develop staff positions that focus on maintenance of the database. And I don't mean …

Data Integrity Manager Read More »

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