Blog: Wes’s thoughts, articles, and insights

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Start with “Why” before you move to “How”

By Wes Trochlil | September 20, 2023

Start with “Why” before you move to “How” Something I’ve noticed over my years in consulting is that when there is a process problem the natural inclination is to ask “How can we make this process easier/better/faster?” But as often as not, the real question we should be asking first is “WHY are we doing this?” …

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The power of users groups!

By Wes Trochlil | September 13, 2023

The power of users groups! Last week I had the honor and pleasure of speaking at the NetForum Users Group Conference. I’ve always been a huge proponent of users groups (both internal and external) and sitting in the sessions prior to mine was a great reminder of their value. Here are just a few things I …

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Associations are complex businesses!

By Wes Trochlil | September 6, 2023

Associations are complex businesses! One of the reasons managing data at an association can be so challenging is because associations are very complex businesses. The simple fact is a typical association of almost any size is selling multiple product lines (e.g., membership, events registration, sponsorships, products, etc.) and very often these product lines have a broad range of variables …

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Snapshots are required

By Wes Trochlil | August 30, 2023

Snapshots are required Recently a couple of different clients have asked me why it’s necessary to take a snapshot of data (e.g., a member count) in order to track the history of data (e.g., comparing year over year membership counts). They ask: “Why can’t we just query the data from last year?” The answer? Because your …

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“It’s in the database…”

By Wes Trochlil | August 16, 2023

“It’s in the database…” I often joke with my clients that AMS nirvana looks like this: When someone asks “Where is the data about topic X?” the answer is always “It’s in the database.” Q: “Who were the award winners in 2019?” A: “It’s in the database.” Q: “Which meetings did this person attend in the past …

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Older Posts

Research about On-Demand vs. Premise-Based CRMs

May 11, 2007

I read an interesting report from CSO Insights. The report is a study on premise-based CRM products (e.g., Siebel, Oracle) …

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Stop Nagging Me!

May 11, 2007

I recently renewed my directory listing in ASAE's Technology Solutions Guide. The renewal has a fee attached to it. I …

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Attending Protech's First Customer Conference

May 10, 2007

Protech held their first annual users group conference last week in DC. I thought it was a pretty good effort, …

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Mystery Shopping

May 9, 2007

At a session at TAUG (TMA Resources Annual Users Group meeting), Ron Moen asked a great question: "How many of …

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Avectra's new Wiki

May 9, 2007

So this is very cool: Avectra has created a wiki for (as they put it) "the use of its …

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May 8, 2007

For years now I've been hearing from vendors about "dashboards." (I think the first time I heard the term was …

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Attending TAUG

May 7, 2007

I had the opportunity to attend TMA Resources Annual Users Group meeting (TAUG) last week in Albuquerque. They put on …

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Data Integrity Manager

May 2, 2007

I'm always urging my clients to develop staff positions that focus on maintenance of the database. And I don't mean …

Data Integrity Manager Read More »

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