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New Article Posted
I’ve posted a new article on my website, entitled “Business Intelligence: What it Means for Membership and Marketing.” Of course, […]
The Wisdom of Drucker
My favorite quote from Peter Drucker comes from The Effective Executive (written over 40 years ago!!). On page 5, Drucker […]
Speaking for ASAE in Baltimore
Don’t forget, I’ll be speaking at the ASAE Marketing and Membership Conference next Thursday, May 29, from 2.15-3.30, on how […]
This gave me a chuckle
I came across this in a business magazine. It seems Microsoft (and other companies) are producing children’s books to promote […]
Perform a six-month and one-year audit
Selection and implementation of a new association management system is an incredibly trying process. If done well, at the end […]
Consider "Touch Points"
I’m frequently asked by clients to review their business processes. That is, to look at how they process information throughout […]
Bad Data Destroys Value
I recently had the opportunity to sit in on a CRM session presented by Paul K. Ward. One of the […]
Trying to get more from tech training?
Here's a good article on technical training. Included in the article is the following brilliant observation: “Block out time immediately […]
Your comments are needed!
As you can see at this link, the ASAE Data Standards Committee has released a preliminary set of standards for […]
