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The Power of the Handwritten Note
Over the past couple of months I’ve written two articles for ASAE’s magazine Associations Now. In both cases, once the […]
Even Forrester Research Agrees with Me
Forrester Research is an independent technology and market research company. Forrester recently released a list of its CRM “best practices.” […]
Focus on the Real Objectives
Recently my wife and I went out of town and left our four kids with a babysitter for the weekend. […]
Micro-managing Kills Initiative
Why aren't more of your staff comfortable with working in your association's database? One reason may be micro-management. I've been […]
Modeling Behavior
The other day my two-year old daughter and I walked to our mailbox to mail a letter. The mailbox is […]
You gotta have a back up plan
No, I’m not talking about data back up this time. I’m talking about having a back up plan for how […]
Is there any information here?
Recently while driving along the GW Parkway (just outside DC) I came upon an electronic road sign (you know, the […]
New Technology Requires Additional Attention
One of the more common mistakes I see is organizations assuming that they can add new technology without considering what […]
Why You Should Have a Test Environment
Many years ago while working as an association staffer, I was trying to kill some time on a Friday afternoon. […]
