Blog: Wes’s thoughts, articles, and insights

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My most recent posts

Blog post themes over 20 years…

By Wes Trochlil | August 5, 2026

Blog post themes over 20 years… I’ve been writing blog posts for nearly 20 years now. WordPress tells me I’ve written over 1,200 posts. So I asked AI to analyze my 1,200+ posts and give me my top three themes. Here’s what it came up with: Data management and data quality – these posts emphasize that data management is […]

Lots of feedback is a GOOD thing!

By Wes Trochlil | July 29, 2026

Lots of feedback is a GOOD thing! A client in the middle of their AMS implementation said to me: “I’m getting a LOT of feedback from staff about what the system can and cannot do. Is that good or bad?” My response: “Feedback means they’re actually in the system and using it! That’s a good […]

Doing the reps…

By Wes Trochlil | July 22, 2026

Doing the reps… I’m helping a client with the implementation of a new AMS. During a recent call, their internal project manager said “I’m still not as familiar with the system as I’d like to be. I need to get in there more often and play around.” I responded: “That’s exactly right. I suggest you […]

Add one, remove one

By Wes Trochlil | July 15, 2026

Add one, remove one In the world of home-organizing, there’s the “one in, one out” rule. Simply put, for every new item that enters your home, one similar item must leave, helping to maintain a constant level of possessions and prevent clutter accumulation. This would be a great rule for database managers when considering adding new fields […]

Spring cleaning, all year long

By Wes Trochlil | July 8, 2026

Spring cleaning, all year long I talk frequently about “weeding the garden,” the idea that proactively managing your data, consistently, over time, is a better practice than trying to clean up the data in one big effort once every couple of years. But beyond the data itself, weeding the garden should also include making sure all […]

Older Posts

Shocker! Poor customer service drives customers away

January 15, 2009

Sometimes I read things that are so patently obvious, I wonder why they’re even news. Accenture has released a survey […]

CiviCRM and Associations

January 13, 2009

CiviCRM is an open source CRM package designed specifically for the non-profit market. CiviCRM integrates with Drupal and Joomla, two […]

2009 Association Technology Conference is only two weeks away!

January 12, 2009

Have you registered for the 2009 Association Technology Conference & Expo yet? What are you waiting for? I’m told attendance […]

More on Contact Tracking

January 8, 2009

I’ve written in the past about establishing a contact tracking policy for your organization. In my experience, very few organizations […]

Discipline

January 6, 2009

Perhaps it goes without saying, but I’ll say it anyway: long-term success with your database requires good discipline. When I […]

Happy Holidays!

December 22, 2008

Happy holidays to everyone over the coming weeks. I’m taking a break over the holidays to spend time with my […]

Information Management Trends for 2009

December 18, 2008

In the December issue of Database Trends and Applications (sorry, not online yet), DBTA outlines the “15 Top Information Management […]

Associations Now on Business Intelligence

December 16, 2008

Here’s another really good article on business intelligence in the association market, from ASAE’s magazine, Associations Now. I know it’s […]

First Wikis, now Twitter

December 11, 2008

A while back I gave kudos to Avectra for creating the first wiki in the AMS space. Now I’ve recently […]

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