We’ve always done it that way

We've always done it that way

A couple of weeks ago I wrote about approving memberships, and how some associations make it far too complicated. (You can read that here.) It's a good example of "we've always done it that way."

Anyone who has been around for more than a few days has probably encountered this line. "We've always done it that way" is equivalent to saying "I don't know, that's how I was told to do it." (Which is also an answer I hear too often.)

The best way to respond to that answer is to ask "But why? Why do we do it that way?" If the why can't be answered, it might be time to trash the process itself.

So take a look at any process within your organization that doesn't make immediate sense, and ask "Why? Why are we doing it this way?" The answer might scare you (and you might be able to eliminate some time-wasting processes!).

Wes's Wednesday Wisdom Archives

Motion vs. Action

February 14, 2019

In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. […]

Are You Answering Your Calls?

February 7, 2019

I’ve written about this before, but apparently I have to keep repeating it. If you’ve […]

Who do you trust?

January 31, 2019

Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for […]

Set benchmarks to measure progress

January 24, 2019

It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, […]

You’ll make incorrect decisions. Acknowledge them and fix it.

January 17, 2019

A client of mine recently wrote the following to me: “It’s so hard to set […]

"Experience is unobservable to everyone except the person who it happens to."

January 10, 2019

In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except […]

Know Your Audience Before You Speak

December 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, […]

"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was […]

Signal-to-noise ratio

December 5, 2018

Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how […]

Consultants bring perspective

November 28, 2018

Consultants bring perspective At a recent speaking engagement, I was asked what I think is […]

Scroll to Top