We’ve always done it that way

We've always done it that way

A couple of weeks ago I wrote about approving memberships, and how some associations make it far too complicated. (You can read that here.) It's a good example of "we've always done it that way."

Anyone who has been around for more than a few days has probably encountered this line. "We've always done it that way" is equivalent to saying "I don't know, that's how I was told to do it." (Which is also an answer I hear too often.)

The best way to respond to that answer is to ask "But why? Why do we do it that way?" If the why can't be answered, it might be time to trash the process itself.

So take a look at any process within your organization that doesn't make immediate sense, and ask "Why? Why are we doing it this way?" The answer might scare you (and you might be able to eliminate some time-wasting processes!).

Wes's Wednesday Wisdom Archives

Always ask “Why?”

January 13, 2021

Always ask “Why?” Little kids ask “Why?” all the time, because they are sponges for …

Always ask “Why?” Read More »

Averages hide the extremes

January 6, 2021

Averages hide the extremes I can’t remember where I first heard it, but “averages hide …

Averages hide the extremes Read More »

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full …

Look up PARTIAL names! Read More »

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management …

Not Just Technology Read More »

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” …

Consider quitting Read More »

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing …

There is nothing so permanent as business rules Read More »

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new …

Budget for feature discovery and adoption Read More »

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management …

Customize staff pages for better user adoption Read More »

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an …

Don’t ask questions for which you already know the answer Read More »

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product …

All decisions involve risk Read More »

Scroll to Top