Are you sure it doesn't do that?
Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."
Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.
So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.
Wes's Wednesday Wisdom Archives
Some history IS important!
Some history IS important! When I’m advising clients on data conversion (moving data from one …
“Many mickles make a muckle.”
“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …
It’s easy to collect; it’s harder to manage
It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …
Tell them why you want the data
Tell them why you want the data Because data is so easy to collect these …
Don’t get hung up on something minor
Don’t get hung up on something minor I’m a problem solver. I love to solve …
Be flexible, especially for unusual requests
Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) …
“Her eyes were bigger than her stomach.”
“Her eyes were bigger than her stomach.” When I was a child, my siblings used …
Once you buy crap…
Once you buy crap… “When you buy something cheap and bad, the best you’re going …
It could always be worse
It could always be worse Because most of us don’t have the benefit (like I …
It’s all about managing expectations
It’s all about managing expectations I placed an order online on a Friday and the …