Are you sure it doesn’t do that?

Are you sure it doesn't do that?

Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."

Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.

So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.

Wes's Wednesday Wisdom Archives

Be flexible, especially for unusual requests

October 26, 2022

Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) …

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“Her eyes were bigger than her stomach.”

October 19, 2022

“Her eyes were bigger than her stomach.” When I was a child, my siblings used …

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Once you buy crap…

October 12, 2022

Once you buy crap… “When you buy something cheap and bad, the best you’re going …

Once you buy crap… Read More »

It could always be worse

October 5, 2022

It could always be worse Because most of us don’t have the benefit (like I …

It could always be worse Read More »

It’s all about managing expectations

September 28, 2022

It’s all about managing expectations I placed an order online on a Friday and the …

It’s all about managing expectations Read More »

Experience is the best teacher

September 21, 2022

Experience is the best teacher Experience is the best teacher. Every one of us has …

Experience is the best teacher Read More »

Don’t ask for what you don’t need!

September 14, 2022

Don’t ask for what you don’t need! Recently I received a bill from a doctor’s …

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It is never done – so celebrate!

September 7, 2022

It is never done – so celebrate! A client of mine recently had their official …

It is never done – so celebrate! Read More »

MDR (Minimum Data Required)

August 31, 2022

MDR (Minimum Data Required) I’ve written about minimum viable product (MVP) in software development in the …

MDR (Minimum Data Required) Read More »

Simpler and Faster is Better

August 24, 2022

Simple and Faster is Better Earlier this week I was fortunate enough to attend a …

Simpler and Faster is Better Read More »

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