Encourage engagement with prizes!
One of the biggest challenges any organization faces when implementing a new system is user adoption. It's difficult to get users to engage and make significant changes in their behavior, and user adoption is probably the single most important key to success with a new system.
So to address that issue, one of my clients came up with a very clever idea: offering prizes for two specific actions related to the implementation of their new AMS. The executive director has told all staff that he will be providing prizes for the best dashboard idea and the best process idea.
This is a great idea (he should get a prize!) because it will require the staff to be at least engaged enough to know what kind of data is in the AMS (best dashboard) and how data is being managed in the system (best process idea).
Other ideas I've seen include prizes around training completed and number of new ideas submitted.
Anything that encourages engagement with the process is better than nothing.
(Hat tip to Joe Schroedel, executive director, SAME, for letting me share this idea.)
Wes's Wednesday Wisdom Archives
Painting the Bridge
Painting the Bridge According to this article, the Golden Gate Bridge is painted continuously year-round. …
Maintenance isn’t sexy
Maintenance isn’t sexy I remember reading once long ago that one of the reasons our …
“Will I still have a job when this is done?”
“Will I still have a job when this is done? While working with a client …
Evolution, not revolution
Evolution, not revolution I don’t recall where I first heard it many decades ago, but …
The power of the users’ group
The power of the users’ group Recently in an online users group forum for an …
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about …
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about …
Ratio of Data to Errors
Ratio of Data to Errors One of the elements of a good data governance plan …
Back to basics
Back to basics Over the past couple of years I’ve noticed that some AMS vendors …
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to …