A system change requires a culture change

A system change requires a culture change

By its very nature, when you introduce a new enterprise-wide system like a new AMS, you are going to have to change the culture of your
organization in order to best leverage the new system.

A simple example: When I work with my clients on selecting a new AMS, they often tell me that only one or a few staff use the current system. "It's too difficult for any of us to use" or "Cindy knows the system best, so we rely on her to manage all the data."

In these examples, the current culture is one where very few staff use the system. But presumably you're changing systems, in part, so that more staff can/will use the system. Whether you realize it or not, that's a change in culture.

A new system is very likely to change many things about your
organization's culture, so you need to be prepared for that. There are entire books written on how to change your culture, so I won't go into that here. But if you really want to get the most from a new AMS, you need to acknowledge that the culture will change, and you need to be prepared to drive that culture change in the most positive way possible.

Wes's Wednesday Wisdom Archives

"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was […]

Signal-to-noise ratio

December 5, 2018

Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how […]

Consultants bring perspective

November 28, 2018

Consultants bring perspective At a recent speaking engagement, I was asked what I think is […]

Garbage in, gospel out

November 22, 2018

Garbage in, gospel out We’ve all heard the phrase “Garbage in, garbage out.” If the […]

Dramatic change does not happen overnight

November 15, 2018

Dramatic change does not happen overnight Like most things in life, dramatic change does not […]

Implementation Intention

November 8, 2018

Implementation Intention Editor’s note: I have a new email newsletter, sent weekly, called Wes’s Wednesday […]

Scroll to Top