A system change requires a culture change

A system change requires a culture change

By its very nature, when you introduce a new enterprise-wide system like a new AMS, you are going to have to change the culture of your
organization in order to best leverage the new system.

A simple example: When I work with my clients on selecting a new AMS, they often tell me that only one or a few staff use the current system. "It's too difficult for any of us to use" or "Cindy knows the system best, so we rely on her to manage all the data."

In these examples, the current culture is one where very few staff use the system. But presumably you're changing systems, in part, so that more staff can/will use the system. Whether you realize it or not, that's a change in culture.

A new system is very likely to change many things about your
organization's culture, so you need to be prepared for that. There are entire books written on how to change your culture, so I won't go into that here. But if you really want to get the most from a new AMS, you need to acknowledge that the culture will change, and you need to be prepared to drive that culture change in the most positive way possible.

Wes's Wednesday Wisdom Archives

Do the benefits outweigh the risks?

May 31, 2023

Do the benefits outweigh the risks? As the economist Thomas Sowell points out, there are …

Do the benefits outweigh the risks? Read More »

Painting the Bridge

May 24, 2023

Painting the Bridge According to this article, the Golden Gate Bridge is painted continuously year-round. …

Painting the Bridge Read More »

Maintenance isn’t sexy

May 17, 2023

Maintenance isn’t sexy I remember reading once long ago that one of the reasons our …

Maintenance isn’t sexy Read More »

“Will I still have a job when this is done?”

May 10, 2023

“Will I still have a job when this is done? While working with a client …

“Will I still have a job when this is done?” Read More »

Evolution, not revolution

May 3, 2023

Evolution, not revolution I don’t recall where I first heard it many decades ago, but …

Evolution, not revolution Read More »

The power of the users’ group

April 26, 2023

The power of the users’ group Recently in an online users group forum for an …

The power of the users’ group Read More »

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about …

Who is your data evangelist? Read More »

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about …

Who is your data evangelist? Read More »

Ratio of Data to Errors

April 12, 2023

Ratio of Data to Errors One of the elements of a good data governance plan …

Ratio of Data to Errors Read More »

Back to basics

April 5, 2023

Back to basics Over the past couple of years I’ve noticed that some AMS vendors …

Back to basics Read More »

Scroll to Top