Spend less time on data management and more on higher value activities

Spend less time on data management and more on higher value activities

Data management is very often tedious work. It's important, but it's tedious, and can also be time-consuming. And any time staff spends on managing data is time they are not spending on higher value activities like interacting directly with members, creating new programs and benefits, and so on.

So here are three ways to make data management less tedious and time-consuming:

  1. Automate every task you can. Whether it's uploading data from other sources, sending out post-event communications, or onboarding new members, find ways to automate those processes so it doesn't require as much manual labor.
  2. Change your processes to make them less labor intensive. This might include automation but may also include combining or eliminating steps in a process, or pushing more of the work to the member/customer.
  3. Stop doing that! Most of the clients I've worked with over the past 25 years have been collecting data they never actually use, either out of inertia ("we used that data years ago but not anymore") or because it's really just "interesting" data that doesn't change how the association behaves. Stop collecting and managing data. you're not actually using!

Remember: The less time you put into the manual work of managing data, the more time your staff has to focus on higher value activities!

Wes's Wednesday Wisdom Archives

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management […]

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new […]

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management […]

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an […]

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me […]

“I just want a system I don’t have to fight with.”

October 14, 2020

“I just want a system I don’t have to fight with.” I asked my client: […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top