Spend less time on data management and more on higher value activities

Spend less time on data management and more on higher value activities

Data management is very often tedious work. It's important, but it's tedious, and can also be time-consuming. And any time staff spends on managing data is time they are not spending on higher value activities like interacting directly with members, creating new programs and benefits, and so on.

So here are three ways to make data management less tedious and time-consuming:

  1. Automate every task you can. Whether it's uploading data from other sources, sending out post-event communications, or onboarding new members, find ways to automate those processes so it doesn't require as much manual labor.
  2. Change your processes to make them less labor intensive. This might include automation but may also include combining or eliminating steps in a process, or pushing more of the work to the member/customer.
  3. Stop doing that! Most of the clients I've worked with over the past 25 years have been collecting data they never actually use, either out of inertia ("we used that data years ago but not anymore") or because it's really just "interesting" data that doesn't change how the association behaves. Stop collecting and managing data. you're not actually using!

Remember: The less time you put into the manual work of managing data, the more time your staff has to focus on higher value activities!

Wes's Wednesday Wisdom Archives

“The first time it lies to me is the last time I’ll use it.”

June 17, 2026

“The first time it lies to me is the last time I’ll use it.” Over […]

Improvement is never linear

June 10, 2026

Improvement is never linear One of the many lessons one learns over a lifetime is […]

Don’t forget to take a “before” picture!

June 3, 2026

Don’t forget to take a “before” picture! Whenever I start on a big home clean […]

Are you being penny wise and pound foolish?

May 27, 2026

Are you being penny wise and pound foolish? Two quick customer service stories to illustrate […]

AMS Products are getting better – and what that means for you

May 20, 2026

AMS Products are getting better – and what that means for you I’ve been working […]

Using AI beyond content generation

May 13, 2026

Using AI beyond content generation Recent surveys by ASAE and others suggest nearly 90% of associations […]

If you’re training, PLEASE do this…

May 6, 2026

If you’re training, PLEASE do this… If you’re doing any kind of software training, or […]

Don’t confuse motion with improvement

April 29, 2026

Don’t confuse motion with improvement I wrote recently how action can produce information. But an […]

Perfection is expensive (in fact, it’s not possible!)

April 22, 2026

Perfection is expensive (in fact, it’s not possible!) “Perfection is expensive. The last 5 percent […]

AI is a journey, not a destination

April 15, 2026

AI is a journey, not a destination Lately I’ve noticed a lot of associations talking […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top