Declare victory and move on

Declare victory and move on

The law of diminishing returns is the point at which the amount of benefits gained is less than the amount of money or energy invested. My experience with my clients is that sometimes it's easy to lose sight of this rule. Like a dog with a bone, sometimes we'll encounter a problem that we're unable to solve completely, even if the solution is a big improvement.

I was recently working with a client on implementation of their new AMS with a new financial management system. The client's ideal state would be a direct integration between the two systems. The proposed solution would be somewhat less than complete integration, so at first glance, it looks like we're not getting what we want and therefore should be pushing harder to achieve the desired state. But upon further investigation, the proposed solution would be a huge leap forward compared to the current state. So while it's not a complete win, it's a really dramatic improvement.

My advice to them? Declare victory and move on! What little additional benefit gained by "absolute perfection" was not going to justify the time and expense to get there.

Sometimes, a solution requires that we pour everything into it, to get it just right. But more often than not, "good enough" really is good enough. Don't get caught breaking the law (of diminishing returns).

Wes's Wednesday Wisdom Archives

Averages hide the extremes

January 6, 2021

Averages hide the extremes I can’t remember where I first heard it, but “averages hide […]

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management […]

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new […]

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management […]

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an […]

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top