Action produces information

Action produces information

"Action produces information. If you're unsure of what to do, just do anything, even if it's the wrong thing. This will give you information about what you should actually be doing." - Brian Armstrong, co-founder of Coinbase

This is the great thing about data and why I've been in this business so long. Data gives us information and can tell us what to do next. Or as Armstrong points out above, maybe what NOT to do next.

But the important takeaway is that in order to get information, you need to take action. That action could be something as simple as sending a note to all your members asking them to update their contact information to something more sophisticated like A/B testing your email headlines.

But in either case, taking action and learning from that action is the key. Too often I find my clients are somewhat paralyzed with what to do next. One thing you won't learn from is inaction! So take a step, learn from it, and keep moving!

Wes's Wednesday Wisdom Archives

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All decisions involve risk

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Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me […]

“I just want a system I don’t have to fight with.”

October 14, 2020

“I just want a system I don’t have to fight with.” I asked my client: […]

Inertia Contributes to Bad Data

October 7, 2020

Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d […]

What are you doing with new contacts?

September 30, 2020

What Are You Doing with New Contacts/ I was very interested to read in a […]

Be Aware of Selection Bias

September 23, 2020

Be Aware of Selection Bias I wrote recently about the mistaken perception of older members […]

Some Things Just Take Time

September 16, 2020

Some Things Just Take Time I learned recently that an elephant’s gestation period is 18 […]

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