Action produces information

Action produces information

"Action produces information. If you're unsure of what to do, just do anything, even if it's the wrong thing. This will give you information about what you should actually be doing." - Brian Armstrong, co-founder of Coinbase

This is the great thing about data and why I've been in this business so long. Data gives us information and can tell us what to do next. Or as Armstrong points out above, maybe what NOT to do next.

But the important takeaway is that in order to get information, you need to take action. That action could be something as simple as sending a note to all your members asking them to update their contact information to something more sophisticated like A/B testing your email headlines.

But in either case, taking action and learning from that action is the key. Too often I find my clients are somewhat paralyzed with what to do next. One thing you won't learn from is inaction! So take a step, learn from it, and keep moving!

Wes's Wednesday Wisdom Archives

Data Accretes

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Don’t be so lazy…

June 24, 2020

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June 17, 2020

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Make sure your system has broad support

June 10, 2020

Make sure your system has broad support An AMS vendor pointed out to me recently […]

You have to have the right people in place

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You have to have the right people in place This may seem obvious, but I’ll […]

Ask “What” not “Why”

June 3, 2020

Ask “What” not “Why” As a consultant, one of my favorite questions to ask my […]

Engagement is measured by the customer

May 27, 2020

Engagement is Measured by the Customer I’ve written a bunch about measuring engagement in the past. (Click […]

Yes, you do have a process for that

May 13, 2020

Yes, you do have a process for that When I work with clients on pretty […]

“Correct your mistakes before they become your habits”

May 6, 2020

“Correct your mistakes before they become your habits” Yet another great quote from James Clear: “Correct […]

Sometimes it’s a process issue

April 29, 2020

Sometimes it’s a process issue When I work with clients on developing a needs list […]

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