You have to have the right people in place

You have to have the right people in place

This may seem obvious, but I'll say it anyway: All the best technology and all the correct processes can't fix people. If your staff won't do the work, it won't get done.

I've had clients in the past who struggled with getting their systems to work. They spent a lot of time and money on technology and reconfiguring internal processes. And yet they were still having issues.

Because the reality was that it wasn't the technology or the processes. It was the staff. Staff either wouldn't or couldn't do what needed to be done.

With people, if they can't do the work, training may help. It *may* help because it's also possible the staff just doesn't have the skills required.

If they won't, then they need to be removed from the process completely and replaced with someone who will.

Remember, it's people, process, and technology. You need all three to be truly successful.

Wes's Wednesday Wisdom Archives

Action isn’t the same as progress

January 25, 2023

Action isn’t the same as progress I’ve written before that not taking action is an …

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Start with the end in mind

January 18, 2023

Start with the end in mind Like so many, I probably first heard the phrase …

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It’s quiet in here…maybe TOO quiet…

January 11, 2023

It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that …

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It’s ALWAYS about expectations

January 4, 2023

It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase …

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It’s hard to get UNangry

December 14, 2022

It’s hard to get UNangry I often emphasize to my clients the importance of testing …

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Some history IS important!

December 7, 2022

Some history IS important! When I’m advising clients on data conversion (moving data from one …

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“Many mickles make a muckle.”

November 30, 2022

“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …

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It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

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Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

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Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

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