Start small

Start small

When I work with my clients on projects that involve measuring member engagement, business intelligence, or data analysis, my advice is always the same: start small.

Any one of these types of projects can be overwhelming, which is why it's important to start small. This will allow you to focus and will provide opportunities to adjust as you go.

For example, consider measuring member engagement. Depending on your association and the breadth of things your members do with your organization, you might have 20, 30, or even 50 different engagement points that you could measure. But should you try to measure all of them right away? Absolutely not.

Start by identifying the five to seven "most important" engagement points and measure those. By taking a small slice instead of the whole pie, you'll make it more manageable, and you're more likely to actually follow through on doing it. (Put another way, the more points you try to measure, the more likely you are to get frustrated and abandon the project.)

And even if you could measure all 50 engagement points, would it really make you more successful than only measuring 10? Remember, it's about success, not perfection.

So start small.

Wes's Wednesday Wisdom Archives

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management […]

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new […]

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management […]

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an […]

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me […]

“I just want a system I don’t have to fight with.”

October 14, 2020

“I just want a system I don’t have to fight with.” I asked my client: […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top