Should you chug or sip?
I was recently meeting with two staff at a client of mine. They had been reviewing references for an AMS they are considering, and one staff person said, “Their references are so strong it feels like a cult. I’m not sure I’m ready to drink the Kool-Aid.”
The other staffer in the meeting immediately replied: “I’m ready! You sip and I’ll chug!”
Aside from being a very funny line, there’s an important truth here: Buy-in is important, even if it’s the sipping variety, and not the chugging variety.
When you make a move to a new system, you want to be sure all staff are on board, even if they are skeptical. So be sure you’ve done everything you can to communicate to staff the importance of the project and that everyone is working toward the same goal.
They don’t have to chug the Kool-Aid but they should be ready to take sips.
Wes's Wednesday Wisdom Archives
Don’t forget about what got better
Don’t forget about what got better Negativity bias is the tendency to focus on only […]
Give a little at a time rather than taking away
Give a little at a time rather than taking away I’m sure there’s research somewhere […]
First, you gotta have the data
First, you gotta have the data When I work with clients on a new AMS […]
Work on your relationship with your AMS vendor
Work on your relationship with your AMS vendor It is no coincidence that my most […]
Dashboards for Data Integrity
Dashboards for Data Integrity I’ve written a bunch on data integrity reports. (Click here for […]
Next-to-Nothing Goals
Next-to-Nothing Goals I saw a Ted Talk by Christine Carter recently discussing the concept of […]
Just because you can…
Just because you can… In response to a recent Wednesday Wisdom on averages hiding the […]
Always ask “Why?”
Always ask “Why?” Little kids ask “Why?” all the time, because they are sponges for […]
Averages hide the extremes
Averages hide the extremes I can’t remember where I first heard it, but “averages hide […]
Look up PARTIAL names!
Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]