Give a little at a time rather than taking away
I'm sure there's research somewhere that explains this phenomenon*, but in my experience, most people are more bothered when you take something away from them than they are when you give them very little to start with and add as needed.
Here's what I've seen: if you give your database users full access to everything (e.g., full admin rights), and then at some point decide to take some of that access away, even if they never used the functionality you're taking away, they will perceive this as a slight or punishment or a loss.
On the other hand, if you give them very limited rights and then add more rights as they are needed, you'll hear very little complaining at all.
So when you're implementing a new AMS, or you're adding new users to an existing system, start by giving the users as little access as possible and add more as they need it, rather than giving them everything and taking things away. Everyone will be much happier!
===
*It turns out this phenomenon is called "loss aversion."
![]()
Wes's Wednesday Wisdom Archives
Perfection is expensive (in fact, it’s not possible!)
Perfection is expensive (in fact, it’s not possible!) “Perfection is expensive. The last 5 percent […]
AI is a journey, not a destination
AI is a journey, not a destination Lately I’ve noticed a lot of associations talking […]
Action produces information
Action produces information “Action produces information. If you’re unsure of what to do, just do […]
Why a single source of truth is so beneficial…
Why a single source of truth is so beneficial… The holy grail of data management is […]
Just because you can, doesn’t mean you should
Just because you can, doesn’t mean you should I’ve worked in and with associations for well […]
Data doesn’t need to be perfect to be useful
Data doesn’t need to be perfect to be useful “Your data doesn’t have to be […]
Don’t just clean data, clean reports and queries
Don’t just clean data, clean reports and queries One of the reasons I exhort my […]
Don’t forget, your staff have day jobs…
Don’t forget, your staff have day jobs… The vast majority of my work is finite […]
Beware the automated “How did we do?” trap!
Beware the automated “How did we do?” trap! One of the downsides of technology is […]
Hindsight is 20/20
Hindsight is 20/20 I’m currently working with a client that is moving from their legacy […]
