First, you gotta have the data

First, you gotta have the data

When I work with clients on a new AMS selection and we're discussing what they want to be able to do with a new system, it's very common to hear something like: "We want to be able to report on a range of demographics about our members." Early on in my consulting career I would typically respond with "Well, that shouldn't be a problem with the right technology."

But what I soon learned is that often the client wasn't saying "We need better technology," they were saying "We don't have that data yet." So now I'm smart enough to respond with "Is the problem that you don't have the data, or that you can't get it out of the system?"

I know it's stating the obvious, but if you want to report on some data or another, the first step is that you have to have the data in order to report on it.

And good technology will allow you to collect and report on that data. But you have to first have processes in place to collect the data.

And before you put those processes in place, you have to know what data you're going to collect, and you have to know how and where you're going to collect it.

And of course, never collect meaningless data.

Wes's Wednesday Wisdom Archives

Action isn’t the same as progress

January 25, 2023

Action isn’t the same as progress I’ve written before that not taking action is an …

Action isn’t the same as progress Read More »

Start with the end in mind

January 18, 2023

Start with the end in mind Like so many, I probably first heard the phrase …

Start with the end in mind Read More »

It’s quiet in here…maybe TOO quiet…

January 11, 2023

It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that …

It’s quiet in here…maybe TOO quiet… Read More »

It’s ALWAYS about expectations

January 4, 2023

It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase …

It’s ALWAYS about expectations Read More »

It’s hard to get UNangry

December 14, 2022

It’s hard to get UNangry I often emphasize to my clients the importance of testing …

It’s hard to get UNangry Read More »

Some history IS important!

December 7, 2022

Some history IS important! When I’m advising clients on data conversion (moving data from one …

Some history IS important! Read More »

“Many mickles make a muckle.”

November 30, 2022

“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …

“Many mickles make a muckle.” Read More »

It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

It’s easy to collect; it’s harder to manage Read More »

Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

Tell them why you want the data Read More »

Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

Don’t get hung up on something minor Read More »

Scroll to Top